Privacy Policy

Last Updated: December 8, 2025

1. Introduction

Welcome to AgentLink ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered real estate marketing platform at agentlink.cc (the "Service").

If you have any questions or concerns about this policy or our practices with regard to your personal information, please contact us at op@agentlink.cc.

2. Information We Collect

2.1 Personal Information You Provide

We collect personal information that you voluntarily provide to us when you:

Register for an account
Express interest in our products or services
Participate in activities on the Service
Contact us

The personal information we collect may include:

Identity Data: Name, username, or similar identifier
Contact Data: Email address, telephone number, business address
Account Data: Username, password, and other security information
Payment Data: Payment card details, billing information (processed securely through third-party payment processors)
Professional Data: Company name, job title, industry information
Marketing Data: Your preferences in receiving marketing communications

2.2 Information Automatically Collected

When you access our Service, we automatically collect certain information about your device and usage:

Technical Data: IP address, browser type and version, time zone setting, browser plug-in types, operating system and platform
Usage Data: Information about how you use our Service, including page views, navigation paths, and time spent on pages
Location Data: General geographic location based on IP address
Cookies and Similar Technologies: We use cookies, web beacons, and similar tracking technologies (see Section 8)

2.3 Information from Third Parties

We may receive information about you from:

Analytics providers such as Google Analytics
Social media platforms (if you choose to link your social media accounts)
Marketing partners and affiliates
Public databases

2.4 Content You Create

When using our AI video generation and marketing tools, we collect:

Property information and images you upload
Videos and marketing materials you create
Lead engagement data and conversation logs
Customization preferences and templates

3. How We Use Your Information

We use your personal information for the following purposes:

3.1 Service Delivery

To provide, operate, and maintain our Service
To process your transactions and manage your account
To generate AI-powered videos and marketing content
To facilitate lead engagement and automated follow-up
To provide customer support and respond to your inquiries

3.2 Service Improvement

To understand and analyze how you use our Service
To develop new products, services, features, and functionality
To conduct research and testing to improve our AI algorithms
To detect, prevent, and address technical issues

3.3 Communication

To send you technical notices, updates, security alerts, and support messages
To respond to your comments, questions, and requests
To provide you with news and information about our services (with your consent)
To send marketing communications (where you have opted in)

3.4 Legal Compliance and Security

To comply with legal obligations
To protect our legal rights and prevent fraud
To enforce our terms and conditions
To ensure the security and integrity of our Service

If you are from the European Economic Area (EEA), our legal bases for processing your information include:

Consent: You have given us explicit permission to process your information
Contract: Processing is necessary to fulfill our contract with you
Legal Obligation: Processing is necessary to comply with the law
Legitimate Interests: Processing is in our legitimate business interests, provided this does not override your rights

We may share your information in the following situations:

5.1 Service Providers

We share information with third-party vendors who perform services on our behalf:

Cloud hosting providers (for data storage and computing)
Payment processors (for transaction processing)
Email service providers (for communications)
Analytics providers (for usage analysis)
Customer support tools

All service providers are bound by data protection agreements.

5.2 Business Transfers

If we are involved in a merger, acquisition, or sale of assets, your information may be transferred. We will provide notice before your information is transferred and becomes subject to a different privacy policy.

5.3 Legal Requirements

We may disclose your information if required to do so by law or in response to:

Court orders or legal process
Requests from government or law enforcement agencies
To protect our rights, property, or safety
To prevent fraud or abuse

We may share your information for any other purpose with your explicit consent.

5.5 Aggregated or De-identified Data

We may share aggregated or de-identified information that cannot reasonably be used to identify you.

6. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that are different from the laws of your country.

For EEA users, we implement appropriate safeguards including:

Standard Contractual Clauses approved by the European Commission
Adequacy decisions by the European Commission
Privacy Shield certification (where applicable)

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Specific retention periods:

Account Data: Retained while your account is active and for 3 years after account closure
Transaction Data: Retained for 7 years for tax and accounting purposes
Marketing Data: Retained until you opt-out or withdraw consent
Usage Data: Typically retained for 2 years for analytics purposes

After the retention period, we will securely delete or anonymize your information.

8. Cookies and Tracking Technologies

8.1 Types of Cookies We Use

Essential Cookies: Necessary for the Service to function
Performance Cookies: Help us understand how you use our Service
Functional Cookies: Remember your preferences
Targeting Cookies: Used to deliver relevant advertisements

Most browsers accept cookies automatically, but you can modify your browser settings to decline cookies. However, this may prevent you from taking full advantage of our Service.

You can also opt-out of interest-based advertising through:

Network Advertising Initiative: optout.networkadvertising.org
Digital Advertising Alliance: optout.aboutads.info

9. Your Privacy Rights

9.1 General Rights

You have the right to:

Access: Request a copy of your personal information
Correction: Request correction of inaccurate information
Deletion: Request deletion of your information
Objection: Object to our processing of your information
Restriction: Request restriction of processing
Data Portability: Request transfer of your data to another service
Withdraw Consent: Withdraw consent at any time (where processing is based on consent)

If you are in the EEA, you have additional rights under GDPR, including:

Right to lodge a complaint with a supervisory authority
Right to object to processing based on legitimate interests
Right not to be subject to automated decision-making

9.3 CCPA Rights (California Residents)

If you are a California resident, you have the following rights under CCPA:

Right to Know: Request information about data collected, used, disclosed, or sold
Right to Delete: Request deletion of your personal information
Right to Opt-Out: Opt-out of the sale of personal information (Note: We do not sell personal information)
Right to Non-Discrimination: Exercise your rights without discrimination

9.4 How to Exercise Your Rights

To exercise any of these rights, please:

Email us at: op@agentlink.cc
Use the privacy settings in your account dashboard
Contact our Data Protection Officer (if applicable)

We will respond to your request within 30 days (or as required by applicable law).

10. Data Security

We implement appropriate technical and organizational measures to protect your information, including:

Encryption of data in transit and at rest
Regular security assessments and penetration testing
Access controls and authentication mechanisms
Employee training on data protection
Incident response procedures

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

11. Children's Privacy

Our Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe your child has provided us with personal information, please contact us at op@agentlink.cc, and we will delete such information.

12. Third-Party Links

Our Service may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any information.

13. Do Not Track Signals

Some browsers have a "Do Not Track" feature that signals websites not to track you. We currently do not respond to Do Not Track signals, but we will update this policy if we implement such functionality in the future.

14. Updates to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by:

Posting the new Privacy Policy on this page
Updating the "Last Updated" date
Sending you an email notification (for significant changes)
Displaying a prominent notice on our Service

Your continued use of the Service after changes indicates your acceptance of the updated policy.

15. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

AgentLink Inc.

Email: op@agentlink.cc
Website: https://agentlink.cc

For GDPR-related inquiries (EEA users), you may also contact our Data Protection Officer at: op@agentlink.cc

By using AgentLink's services, you acknowledge that you have read and understood this Privacy Policy and agree to the collection, use, and disclosure of your information as described herein.